The Support Process:

Send us a Support Request Form with details of the issue or problem you are experiencing

Support is for technical issues

• describe what is, or is not, happening and ask your questions
• attach any relevant screen shots.

One of our team will respond to you.

Basic Email Support for Benkorp Xero subscriber –

Starter subscription-
1 issue Free /year
Standard subscription-
2 issues free /year
Premium 5 and above subscription-
3 issues free /year

Basic Email Support after Free issues – 
$175 per hour (min 30 mins)

Phone/Xero Support 
$100 for 30 mins
$175 for 60 mins.

Even if you don’t have a Xero Subscription or Assistance Plan with us,

we are still able to help you! 

We can still help with your request! Submit an assistance request and we will contact you via email within 48 hours.